Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for all our customers.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times vary depending on your location:
- Local Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, including customs delays, weather conditions, or carrier issues.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Delays
While we strive to deliver orders within the estimated timeframe, unexpected delays may occur. We appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer support team and we will be happy to assist you.